Help with a Federal Agency

Senator Blackburn’s office takes great pride in being able to help Tennesseans resolve issues involving federal agencies. Representatives in our state offices are trained to help with questions and concerns you may have.

In order for our offices to assist you with casework, you must:

1.   Be a resident of Tennessee
2.   Have an issue involving a federal agency

If you meet these criteria, we need you to complete a privacy release form. Because of the Privacy Act of 1974, federal agencies/departments cannot release information on an individual nor discuss an individual without written consent.

• Casework Privacy Release.doc
• Casework Privacy Release.pdf

After you complete the privacy release form, please sign and mail the document to the Blackburn state office in your area.  An additional privacy release document is necessary for Taxpayer Advocate and USCIS casework, so please call your local office for this form.  

Once our office receives your written consent, we can contact the appropriate federal agency on your behalf. Casework does not produce immediate results, and we cannot force a federal agency to comply with our request or over a final decision.

For issues you may have with agencies or programs that fall under the jurisdiction of the state of Tennessee, please contact your state legislation. Find your legislator here.

We are happy to help you in any way we can; however, it may be helpful for you to contact the agency you are having trouble with directly:

• Citizen and Immigration Services (USCIS)
• Department of Defense
• Social Security Administration
• Veterans Affairs (VA)
• Postal Service (USPS)
• Medicare
• Internal Revenue Service (IRS)
• Passport Agency

For more federal agencies and general assistance with the federal government, visit USA.gov.

Please Note: Several of the buildings that host our offices have visitor requirements.  We kindly ask that you call ahead to schedule a trip to our state offices.

Hamilton, Bradley, Polk, Meigs, McMinn, Bledsoe, Rhea, White, Warren, Van Buren, Franklin, Lincoln, Coffee, Moore, Grundy, Sequatchie, Marion

Telephone (423) 541-2939          

Fax (423) 541-2944  

Obion, Weakley, Henry, Carroll, Benton, Gibson, Crockett, Haywood, Hardeman, McNairy, Chester, Madison, Henderson, Decatur, Perry, Wayne, Lawrence, Hardin

109 S. Highland Ave, Suite 218
Jackson, TN  38301
Telephone (731) 660-3971 
Fax (731) 660-3978 

Monroe, Blount, Sevier, Knox, Loudon, Roane, Anderson, Morgan, Cumberland, Overton, Fentress, Pickett, Scott, Campbell, Clay

800 Market Street, Suite 121
Knoxville, TN  37902
Telephone (865) 540-3781 
Fax (865) 540-7952 

Shelby, Fayette, Tipton, Lauderdale, Dyer, Lake

100 Peabody Place, Suite 1125
Memphis, TN  38103
Telephone (901) 527-9199
Fax (901) 527-9515

Stewart, Montgomery, Robertson, Sumner, Macon, Jackson, Putnam, DeKalb, Cannon, Giles, Lewis, Hickman, Humphreys, Dickson, Cheatham, Trousdale, Wilson, Rutherford, Marshall, Houston, Williamson, Davidson, Maury, Bedford, Smith

719 Church St, Suite 2100
Nashville, TN  37203
Telephone (629) 800-6600
Fax (615) 298-2148

Claiborne, Hancock, Hawkins, Sullivan, Johnson, Greene, Hamblen, Washington, Union, Carter, Jefferson, Grainger, Cocke, Unicoi

207 Mockingbird Ln, Suite 502
Johnson City, TN  37604
Telephone (423) 753-4009 
Fax (423) 788-0250