How
May
We
Help
You?
I
truly
appreciate
the
opportunity
to
hear
from
my
fellow
West
Virginians.
As
your
U.S.
Senator,
I
am
proud
to
be
your
voice
with
government
agencies
during
your
time
of
need. My
goal
is
to
provide
top-notch
customer
service
for
every
West
Virginian
who
contacts
me,
or
who
may
need
help.
I
have
a
team
of
caseworkers
in
each
of
my
four
offices
to
help
you
with
matters
of
concern.
While
I
have
no
direct
jurisdiction
in
the
administrative
matters
of
any
federal,
state,
or
local
agency,
I
welcome
the
opportunity
to
assist
you
with
whatever
problem
you
may
be
experiencing
and
ask
that
full
consideration
be
given
to
your
case.
Recently,
Gerrie
Greene
a
caseworker
in
my
Washington,
DC
office
was
able
to
assist
Ms.
Ashley
Musselwhite
of
Jefferson
County
with
the
Office
of
Personnel
Management
(OPM).
Almost
a
year
ago,
Ms.
Musselwhite
submitted
all
required
documents
to
the
OPM
in
order
to
receive
her
annuity
benefits,
yet
she
still
hadn’t
received
a
payment.
Ms.
Greene
contacted
OPM
officials
to
request
that
Ms.
Musselwhite’s
paperwork
be
reviewed,
and
within
30
days
accrued
and
monthly
benefits
were
approved.
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