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Q: Can you explain what it was like getting into the ice cream business as a dairy farmer?
In 2009, the milk prices were quite poor, and we decided we had to do something. That meant to diversify. So, we did a lot of work to come up with a business plan and did market research. We looked at trends and we decided that this area was a little saturated with cheese and that ice cream would be a good option. [Our ice cream production] building was a hayfield, and we built the creamery right here across the road from the dairy farm. Everyone has a part at the creamery in the family, and everybody has to work together.
At one point — through COVID — we bottled milk. We had a home delivery service to keep the business running and help local customers get dairy products. We said we're bringing back the milk man.
Now, a significant part of what we do is we are a wholesale manufacturer of ice cream mixes for other ice cream companies in New England. So there are a lot of other companies that source their base mixes from our milk. Silloway Maple, Elmore Store, Tunbridge Fair, the Orange County Sugar makers — they put their own maple syrup in and use our creemee mix base. |