Friends and Neighbors, 

Parts of North Carolina are seeing an unprecedented amount of rainfall that is causing extremely dangerous situations. Please continue to listen to emergency officials and take the necessary steps to keep you and your family safe. North Carolina has already been granted a Major Disaster Declaration and Public Health Emergency Declaration to streamline recovery and rescue efforts, and I will continue to ensure we have the resources needed to rebuild from Hurricane Florence.

Important Resources

  • Instructions on how to plan and prepare for severe weather as well as access to real-time weather, flooding, traffic and shelter information can be found at ReadyNC.org.
  • For life-threatening emergencies, call 911.
  • For a toll-free hotline to speak with a trained specialist, call 211. They can provide you information on shelters, evacuation routes, storm clean-up, volunteer needs, and locating food and water. The service is available 24/7.
  • For road closures, call 511.
  • For Coast Guard search and rescue, call 1-757-398-6700.
  • For help finding fuel/gas, visit gasbuddy.com or download the app.
  • For shelter locations, visit redcross.org or call 888-892-1162.
  • For volunteer opportunities, visit nvoad.org.
  • Veteran Hurricane Hotline Number: 1-800-507-4571
  • Veteran Pharmacy Customer Care: 1- 866-400-1243

*If you have trouble contacting emergency officials, my staff can be reached at (704) 589-7493. 

Important Information

 

Power Outages

Customers may also report an outage or view current outages using the online outage map. Duke Energy also will provide updates on Twitter and Facebook to keep customers informed if significant outages occur. 

Crews will work as fast as possible to restore power. Please call your local power company for more information (See below).

Post-Storm Resources

Below is some important information as North Carolina begins recovering from Hurricane Florence. Please know my office will be there every step of the way.

How To Apply For Aid

  • Apply online at www.disasterassistance.gov. Constituents may call the registration phone number at 1-800-621-3362; those who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.
  • FEMA has an app for constituents to upload pictures in order to document damage, apply for assistance, learn about the process, locate nearby shelters and local assistance in addition to numerous links and documents to help with preparedness, emergency relief and clean up/removal.

For continued updates on Hurricane Florence, please follow me on Facebook and Twitter. If you would like to unsubscribe from my e-newsletter, please click here.

Stay safe,