Friends and Neighbors,
As North Carolina is recovering from the destruction caused by Florence, the devastation left behind cannot be understated. If you have sustained severe storm or flood property damage from Hurricane Florence, I encourage you to apply for federal disaster assistance. Below is information to apply and more can be found at tillis.senate.gov. If you experience any issues with FEMA after you apply, make sure your next call is to my office at (919) 856-4630.
Returning To Your Home
- People returning home should exercise extreme caution as emergency crews respond to affected areas and avoid driving through flooded roadways.
- Only return to your home when authorities indicate it is safe. Watch out for debris and downed power lines and avoid walking or driving through flood waters. Flood waters may be electrically-charged from underground or downed power lines and may hide dangerous debris or places where the ground is washed away.
- You are also advised to photograph damaged property in order to assist in filing an insurance claim and do what is possible to prevent further damage to property (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.
- Contact your insurance company and file a claim. Get your company’s contact information online at the Department of Insurance for the state where the damage occurred.
Major Disaster Declaration
FEMA announced that federal disaster assistance has been made available to the state of North Carolina to supplement state, tribal and local recovery efforts in the areas affected by Hurricane Florence. Residents residing in these counties are currently eligible for FEMA assistance and their applications can begin to be processed.
- Beaufort
- Bladen
- Brunswick
- Carteret
- Columbus
- Craven
- Cumberland
- Duplin
- Harnett
- Hoke
- Hyde
- Johnston
- Jones
- Lee
- Lenoir
- Moore
- New Hanover
- Onslow
- Pamlico
- Pender
- Pitt
- Richmond
- Robeson
- Sampson
- Scotland
- Wayne
- Wilson
Disaster Recovery Centers will be opening in the affected areas. The centers offer in-person support to individuals and businesses in the counties included in the North Carolina major disaster declaration for Hurricane Florence and the subsequent floods. Recovery specialists from FEMA, the U.S. Small Business Administration, the state and other organizations will be at the centers to talk about assistance and to help anyone who needs guidance in filing an application.
Click HERE to see a list of recovery centers open in North Carolina.
How To Apply For Aid
- Apply online at www.disasterassistance.gov. Constituents may call the registration phone number at 1-800-621-3362; those who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.
- FEMA has an app for constituents to upload pictures in order to document damage, apply for assistance, learn about the process, locate nearby shelters and local assistance in addition to numerous links and documents to help with preparedness, emergency relief and clean up/removal.
If you have any trouble or would like more guidance, please call my office at (919) 856-4630.
Click HERE for more information on what you need before applying for disaster assistance.
File a Flood Insurance Claim
- Visit https://www.fema.gov/nfip-file-your-claim to begin your claim or if you have questions.
- Call 1-800-427-4661 Monday through Friday from 8 a.m. to 6 p.m. EDT and select option two. Call center staff are available to assist with information regarding your policy, offer technical flood guidance to aid in recovery and answer other flood insurance questions. You can be transferred to your insurance carrier for additional assistance if you have further questions.
- Concerns with policy lapse FEMA wants to assure its National Flood Insurance Program policyholders affected by flooding that if your policy is up for renewal and you have not yet paid, you have 30 days from the date your policy expires in which to pay your premium. Paying your premium by this deadline will ensure that you do not experience a lapse in coverage.
Click HERE for more information on starting the flood insurance claims process.
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